Terms and Conditions

Last Updated: March 23, 2026

1. Acceptance of Terms

By accessing, browsing, or using the Velis Vital platform (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement between you and Velis Vital. If you do not agree to these terms, you must immediately cease all use of the Service.

2. Eligibility and Account Registration

To use certain features of the Service, you may be required to register for an account. By creating an account, you represent and warrant that:

  • You are at least 18 years of age or the age of legal majority in your jurisdiction.
  • All registration information you submit is truthful, accurate, and complete.
  • You will maintain the security of your password and accept all risks of unauthorized access to your account.
  • Your use of the Service does not violate any applicable law or regulation.

3. Intellectual Property Rights

Unless otherwise indicated, the Service, including its source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by Velis Vital.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access the Service for personal, non-commercial use only.

4. User Conduct and Prohibited Activities

As a user of the Service, you agree not to:

  • Systematically retrieve data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission.
  • Circumvent, disable, or otherwise interfere with security-related features of the Service.
  • Engage in unauthorized framing of or linking to the Service.
  • Use the Service in a manner inconsistent with any applicable laws or regulations.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other harmful code.

5. Limitation of Liability

IN NO EVENT WILL VELIS VITAL, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Service; (3) breach of these Terms; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights.

7. Governing Law and Dispute Resolution

These Terms and your use of the Service are governed by and construed in accordance with the laws of India. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Kolkata, West Bengal (or your specific city), and the parties hereby consent to the personal jurisdiction and venue therein.

8. Modifications to Service and Terms

We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice. We also reserve the right to modify these Terms at any time. Your continued use of the Service after such modifications will constitute your acknowledgment of the modified Terms.

9. Contact Us & Grievance Redressal

In accordance with the Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Velis Vital Support Team

Email: deepak@velisvital.com

Phone: +91 8100212226